Overall Value
Distance isn’t a generic CRM — it’s a sales automation engine made for service businesses. The platform captures leads, handles multi-channel conversations (SMS, chat, ticketing), and closes prospects using smart follow-ups and data-driven prompts. That reduces manual admin, shortens sales cycles, and boosts conversion rates, so teams spend less time chasing and more time doing the work that grows their business.
Distance AI Review
Key Features
- Miles — 24/7 AI Sales Agent- Miles answers inquiries, asks qualifying questions, schedules appointments, and follows up until customers convert.
 - Unified Messaging (SMS & Live Chat)- Manage texts and web chat from a single inbox so responses stay fast and organized.
 - Automated Follow-Ups & Drip Flows- Set sequence rules that automatically nudge leads, reduce no-shows, and revive cold prospects without manual effort.
 - Ticketing & Conversation History- Track every interaction with threaded conversations and ticketing for handoffs between field teams and office staff.
 - Industry Templates & Playbooks- Use pre-built scripts and qualification flows tailored to cleaning, HVAC, plumbing, landscaping, and more to speed onboarding.
 - ROI & Time-Savings Calculators- Estimate revenue impact and time saved from automation so you can justify adoption and measure results.
 
Use Cases
- Local service businesses capturing and converting web leads
 - Companies that want faster follow-ups without hiring extra staff
 - Operations teams standardizing sales scripts and handoffs
 - Agencies managing lead flows for multiple field-service clients
 
Technical Specs
Want to stop losing leads to slow replies?
FAQs
No — Distance automates repetitive outreach while your team focuses on complex calls and in-person work, so staff work smarter, not harder.
Most customers see faster responses immediately; conversion gains appear as automated follow-ups, and qualification removes delays.
Yes — threaded histories and ticket exports let you review interactions for quality, training, or audits.
Yes — the platform ships with templates for cleaning, HVAC, pest control, plumbing, landscaping, and other trade services.
Conclusion
Distance turns missed opportunities into booked jobs by automating responses, follow-ups, and lead qualification tailored for home services. It reduces admin, shortens sales cycles, and keeps crews busy — all through a single messaging-first platform.
Start a free demo or trial of Distance and let Miles start converting your leads today.
    
								
								
								
								
								
								


