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Lilac Labs

AI Voice Assistant for Restaurants

Lilac Labs brings voice AI to the heart of your restaurant operations, whether it’s answering phone calls, taking reservations, or managing repeat orders. Built to speak naturally with customers, Lilac handles high call volumes, boosts staff efficiency, and ensures no table—or takeaway is ever missed. It’s like adding a reliable team member who never takes a break.

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Overall Value

Lilac Labs isn’t just another chatbot with a menu script—it’s a fully conversational voice AI made for the chaos and charm of the restaurant world. Whether you run a busy dine-in spot or a high-volume takeout chain, Lilac intelligently answers calls, takes orders, confirms bookings, and even upsells—all without human involvement. Free up your team to focus on service, while Lilac handles the phones.

Lilac Labs Product Review

Key Features

Smart Voice Receptionist
Lilac picks up every incoming call instantly, providing accurate, human-like conversations with your customers.
AI-Powered Reservation Handling
Automate table bookings, reschedule requests, and waitlist updates—fully synced with your existing POS or booking system.
Order Taking & Repeat Orders
Lilac can take detailed orders for dine-in, pickup, or delivery and remembers repeat callers for faster reorders.
24/7 Call Management
Handle after-hours calls, peak-time rush, and overflow traffic with Lilac’s non-stop voice assistant.
Multilingual Support
Cater to diverse customers with fluent support in multiple languages and accents.
CRM & POS Integration
Syncs directly with your backend to log calls, customer info, and preferences for better marketing and service.

Use Cases

Quick-service restaurants are automating order calls
Fine dining venues managing high-volume reservations
Franchise chains ensure consistent customer experiences across locations
Cafes & bakeries streamlining pre-orders and pickup coordination
Ghost kitchens handling multiple menus and brands without confusion

Technical Specs

Hosted on secure cloud servers
NLP-powered voice engine with industry-trained datasets
Real-time dashboard with call analytics
Integrates with popular POS and table booking tools
Custom voice persona & tone settings
Call logs, transcripts & call sentiment tracking

Want Fewer Missed Calls And More Booked Tables?

FAQs

Can Lilac Labs handle multiple calls simultaneously?

Yes. It’s built to handle simultaneous calls without placing anyone on hold.

Does it work with my existing POS or booking app?

Most likely! Lilac integrates with major systems and offers API access for custom setups.

What if a customer wants to speak to a human?

Lilac seamlessly transfers calls to staff or sends alerts based on customer intent.

Can I customize the AI’s voice and script?

Absolutely. You can tweak greetings, language, tone, and responses to match your brand vibe.

Conclusion

Lilac Labs lets restaurants automate what matters most—customer communication—without losing the human touch. With natural conversations, seamless integrations, and 24/7 reliability, Lilac helps you convert every call into a satisfied customer and every missed ring into a new opportunity.

Ready To Serve More Customers With Fewer Missed Calls?
🎧 Activate Lilac Labs today