Overall Value:
MedCore is the AI hospital management software built for the 75% of India’s ₹200B healthcare market that legacy HMS vendors and corporate-only stacks have left behind clinics and mid-sized hospitals running on disconnected tools, manual billing, and software designed for invoices rather than patients. Three integrated layers keep the patient journey, operational journey, and financial journey permanently in sync, so nothing falls between systems. Where traditional HMS setups require separate tools for billing, lab, pharmacy, HR, and communications, MedCore covers all of it from one dashboard with AI agents that run the workflows operators used to run manually. Hospitals report OPD wait times dropping from 40 minutes to 12, front-desk calls halving in the first month, and three legacy tools replaced on day one.
Medcore Review:
Key Features:
- AI Voice Receptionist (24/7): A voice AI agent handles your hospital line round the clock qualifies callers for booking, lab reports, billing, or triage, books directly into the OPD queue, and hands off to a human agent with full transcript and context when needed.
- Ambient SOAP Scribe: An AI scribe listens during the consultation and writes structured SOAP notes in real time using Sarvam AI with in-country inference so doctors finish every consult with a completed note instead of spending 20 minutes typing after the patient leaves.
- AI Triage in 8 Indian Languages: Patients describe symptoms in Hindi, English, Tamil, Telugu, Bengali, Marathi, Kannada, or Malayalam and get structured triage routing anchored to a curated SNOMED-CT subset with every recommendation audit-logged and explainable.
- AI Radiology Drafting: Upload an imaging study and the AI drafts findings and an impression with per-finding confidence scores the radiologist reviews, amends, and approves in a human-in-the-loop workflow with DICOM support and click-to-highlight region overlays.
- Claims Auto-Draft From SOAP: ICD-10 + CPT codes extracted from the scribe’s SOAP notes pre-fill a TPA claim draft automatically reception reviews in 30 seconds instead of re-keying the whole form from scratch.
- GST-Aware Billing & Razorpay Payments: Auto CGST + SGST + IGST split, package billing, payment plans, Razorpay + UPI checkout, insurance TPA pre-auth, refunds with fraud guards, and payroll with FY-2026 ESI ceilings all from the same platform where the clinical work happens.
- Patient Mobile App & Engagement: Patients get a branded Android/iOS app with live OPD token, prescription QR, and lab reports plus WhatsApp + SMS + email + push + outbound voice follow-up to reduce no-shows and front-desk call volume.
Features:
- 55+ modules covering clinical, operations, finance, HR, engagement, and patient acquisition
- 10 named AI agents: Voice Receptionist, Outbound Follow-up, International Patient, Triage, Scribe, Radiology, Claims, Marketing Sites, Agent Console, Predictions
- Ambient SOAP scribe with Sarvam ASR and India-region inference
- AI triage in 8 Indian languages with SNOMED-CT specialty mapping
- AI radiology drafting with HITL approval and DICOM support
- Claims auto-draft from SOAP with ICD-10 + CPT pre-fill
- Real-time OPD queue with token displays and Socket.IO live updates
- GST-compliant billing (CGST/SGST/IGST), Razorpay + UPI, packages, payment plans
- EHR with digital prescriptions (QR), lab orders, Levey-Jennings QC, ANC, controlled-substance register
- Blood bank with ABO compatibility, OT + surgery workflow, emergency, ambulance
- Admissions, wards, bed census, and multi-branch analytics
- HR: shift roster, leaves, payroll, pay slips, 7 role levels with RBAC
- Outbound follow-up agent via voice + WhatsApp with quiet-hours awareness
- International patient coordination: multi-currency (USD/EUR/AED), visa letters, travel coordination
- Per-hospital marketing site builder with specialty pages, doctor profiles, and cost calculators
- ML-driven predictions: no-show scoring, pharmacy demand, ER triage severity, adherence nudges
- ABDM/ABHA linking, FHIR R4 export, HL7 v2 inbound, DPDP Act 2023 compliance
- Data hosted in India (Mumbai region) with full audit trail and archival
Use Cases:
- Replace a fragmented HMS + billing + lab + HR stack with one AI-native platform
- Cut OPD wait times with real-time token queues, AI triage, and automated appointment routing
- Eliminate manual SOAP note-writing with an ambient AI scribe that listens and writes in real time
- Reduce TPA claim processing time from hours to 30 seconds with auto-drafted claims from SOAP
- Reduce no-shows with outbound voice + WhatsApp follow-up agent that books patients until confirmed
- Serve international medical tourists with multi-currency billing, visa support, and travel coordination
- Run marketing and patient acquisition from the same platform with AI-built hospital landing pages
Technical Overview:
- AI Capabilities: Voice receptionist, outbound follow-up, triage (8 languages), ambient SOAP scribe, radiology drafting, claims auto-draft, ML predictions, marketing site builder, agent console
- AI Models: Sarvam AI with in-country Indian-region inference; prompt registry with version control and rollback
- Compliance: DPDP Act 2023, ABDM/ABHA, FHIR R4, HL7 v2, DLT-compliant SMS, Razorpay HMAC webhooks
- Data Residency: India (Mumbai region) by default; Enterprise can request dedicated AWS region
- Platform: Web-based SaaS; branded patient Android/iOS mobile app; doctor-lite app for rounds
- Integrations: Razorpay, UPI, WhatsApp, SMS, DICOM, FHIR R4, HL7 v2, ABDM national stack
- Usage: Per-user seat pricing, no per-patient or per-transaction fees; 14-day free trial
10 AI Agents Across 55+ Hospital Modules
FAQs
MedCore is an AI-native hospital management platform built for Indian clinics and mid-sized hospitals, combining 55+ operational modules and 10 AI agents, including a voice receptionist, ambient SOAP scribe, AI triage in 8 Indian languages, and claims auto-draft in one DPDP-compliant, ABDM-ready platform.
The AI scribe listens to the doctor-patient consultation in real time using Sarvam AI, writes a structured SOAP note with manual speaker tagging, and delivers a completed clinical note by the time the patient leaves the room; no dictation or post-consult typing is required.
No. MedCore charges per user seat only no per-patient fees, no per-invoice charges. WhatsApp messages above the plan’s included quota are billed at cost. Starter and Professional have no setup fee and are self-onboard.
Yes. MedCore is aligned with the DPDP Act 2023, supports ABDM/ABHA linking, exports FHIR R4 bundles, handles HL7 v2 inbound from legacy analysers, uses DLT-compliant SMS, and stores all data in India by default. It follows HIPAA best practices but is not yet HIPAA-certified.
Yes. The Starter plan at ₹9,999/mo supports up to 5 users on a single branch with core modules including OPD queue, billing, prescriptions, pharmacy, and lab. A 14-day free trial with no credit card is available, and you can also try a live demo immediately from the website.
Conclusion:
MedCore is a powerful AI hospital management software built for Indian clinics and mid-sized hospitals that want to replace fragmented workflows and legacy billing tools with one AI-native platform. Its 55+ modules, 10 AI agents (ambient SOAP scribe, voice receptionist, 8-language triage, radiology drafting, claims auto-draft), GST-aware billing, DPDP + ABDM compliance, and branded patient mobile app make it the most complete end-to-end HMS solution engineered specifically for the Indian healthcare market. With per-seat pricing, no per-patient fees, a 14-day free trial on Starter and Professional, and data hosted entirely in India, it’s one of the strongest choices for hospitals that are ready to stop running on spreadsheets and start running on autopilot.
